Privacy Policy

Acelindquist.com is a personal practice website owned and operated by Integrative Healthcare Solutions Limited, a company registered in England and Wales, company number 13055621, registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ ("We", "Us", "Our").

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits www.acelindquist.com ("Our Website") and engages with the healing services we offer via Our Website ("Our Services"). We will only collect and use personal data in ways described in this Policy and in ways consistent with both parties' rights and obligations under the law.

1. Definitions and Interpretation

1.1. In this Policy the following terms shall have the following meanings:

"Account" means an account required to access and/or use certain areas and features of Our Website, including Our Services;

"Cookie" means a small text file placed on your computer or device by Our Website when you visit certain parts of it and/or when you use certain features of it. Details of the Cookies used by Our Website are set out in Clause 13, below;

"Personal Data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data;

"We/Us/Our" means Integrative Healthcare Solutions Limited.

2. Information About Us

2.1. Our Website is owned and operated by Integrative Healthcare Solutions Limited, a company registered in England and Wales, company number 13055621, registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

2.2. Our contact details are:

Email: ace@acelindquist.com

ICO Registration Number: ZB174951

3. What Does This Policy Cover?

3.1. This Policy applies only to your use of Our Website and Our Services. Our Website may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites, and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

4.1. Personal data is defined by the Data Protection Act 2018 and the UK GDPR as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

4.2. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

5.1. Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:

a) The right to be informed about Our collection and use of your personal data.

b) The right to access the personal data We hold about you.

c) The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete.

d) The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We hold.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to Us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent at any time.

h) The right to data portability.

i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

5.2. For more information about our use of your personal data or exercising your rights, please contact Us using the details in Clause 15.

5.3. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

6. What Data Do We Collect and How?

6.1. Depending upon your use of Our Website or Our Services, We may collect and hold some or all of the following personal data:

- Name and contact details (collected via contact form)

- Email address (collected via contact form and/or newsletter signup)

- Message content (collected via contact form)

- Usage data and analytics (collected automatically via Squarespace)

- IP address and device information (collected automatically via Squarespace)

6.2. As part of the supply of Our Services, and only with your explicit consent, We may also collect special category personal data relating to your health, mental health, or spiritual wellbeing where this is necessary to provide the Services.

7. How Do We Use Your Personal Data?

7.1. We use your personal data for the following purposes:

- To respond to enquiries submitted via Our contact form

- To communicate with you about potential or existing Services

- To send newsletters or updates where you have consented to receive them

- To improve Our Website and Services

- To comply with Our legal obligations

7.2. We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with the original purpose(s).

8. How Long Will We Keep Your Personal Data?

8.1. We will not keep your personal data for any longer than is necessary. In general:

- Contact form submissions are retained for up to 12 months after the last communication

- Session-related records are retained for 7 years in accordance with professional obligations under the BACP Ethical Framework

- Newsletter subscriber data is retained until you unsubscribe

9. How and Where Do We Store or Transfer Your Personal Data?

9.1. We will only store or transfer your personal data within the United Kingdom or the European Economic Area, unless otherwise required by law. Where data is transferred internationally, appropriate safeguards will be in place.

10. Do We Share Your Personal Data?

10.1. We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

- To the extent required to provide Our Services to you (e.g. booking platform)

- If required by law, court order, or instruction from a government authority

- If We sell or transfer parts of Our business, any new owner may continue to use your personal data as described in this Policy

11. How Can You Control Your Personal Data?

11.1. You may unsubscribe from any marketing communications at any time using the unsubscribe link in Our emails.

11.2. You may restrict Our use of Cookies. For more information, see Clause 13.

12. How Can You Access Your Personal Data?

12.1. If you want to know what personal data We have about you, you can submit a subject access request in writing to ace@acelindquist.com. There is no charge for this. We will respond within one month of receiving your request.

13. How Do We Use Cookies?

13.1. Our Website uses cookies placed by Squarespace (Our hosting provider) and by third-party services, including Setmore (booking). These cookies facilitate website functionality, analytics, and user experience.

13.2. When you first visit Our Website you will be asked to accept or decline non-essential cookies. You can change your preferences at any time via your browser settings.

13.3. For full details of the cookies We use, please refer to Our Cookie Policy.

14. Changes to This Policy

14.1. We may update this Policy from time to time. Any changes will be posted on this page with an updated date.

15. Contacting Us

15.1. If you have any questions about this Policy, please contact Us at:

Integrative Healthcare Solutions Limited